Aftersales
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Aftersales 3 Nov
Inchcape to share aftersales self-service success story at AM Live
Inchcape will share the group's views on how self-service can help transform service operations as part of a special presentation at next week’s AM Live.
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Aftersales 2 Nov
New IMI TechSafe report identifies dangerous ADAS skills gap
An acute shortage of ADAS-qualified technicians in the UK could pose a serious risk to road safety, according to The Institute of the Motor Industry (IMI).
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Aftersales 2 Nov
IGA members to receive subsidised MOT training
Independent garages body IGA is offering subsidised MOT training to boost skills in the industry.
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Aftersales 31 Oct
Four new Eurorepar service centres for the West Midlands
Stellantis’ all-makes garage initiative Eurorepar Car Service has added four new centre members to bolster the brand’s presence in the West Midlands.
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Aftersales 31 Oct
Recall campaign secures extra £135,000 revenue for Sandown
Sandown Group has secured more than £135,000 of additional workshop revenues over a six-month period by proactively engaging with lapsed aftersales customers.
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Aftersales 31 Oct
AM Live: How aftersales is evolving with EVs
Next month’s AM Live will feature a session dedicated to exploring how service departments are evolving to cater for an increasing share of EV work in the future.
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Aftersales 30 Oct
Euro Car Parts charts significant online shift due to real-time tracking
LKQ Euro Car Parts has reported a 40 per cent increase in its online sales in the last 12 months, as more garages switch to ordering parts digitally.
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Aftersales 27 Oct
DVSA make changes to DBS checks for MOT testers
The Driver & Vehicle Standards Agency is changing the rules governing the required disclosure and barring service (DBS) basic checks for MOT testers.
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Aftersales 27 Oct
BMW Group UK launches B2C BMW, MINI parts store
BMW Group UK has teamed with SaaS ecommerce platform BigCommerce’s technology partner Autofixa Solutions to simplify parts sourcing for customers.
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Aftersales 27 Oct
Ahluwalia returns to aftersales market at helm of GSF Car Parts
GSF Car Parts is charting a fast-growth future with the appointment of Euro Car Parts founder Sukhpal Ahluwalia as executive chairman
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Aftersales 20 Oct
DVSA issues new yearly training measures for MOT testers
The Driver and Vehicle Standards Agency (DVSA) has issued new training measures for MOT testers who fail to complete their annual training.
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Aftersales 20 Oct
Motorist app Autofile to launch at Automotive Management Live
An app which allows motorists to keep up to date with all their vehicle maintenance and legal responsibilities will launch next month at Automotive Management Live.
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Finance 20 Oct
Monthly maintenance subs set to become go-to payment method: EMaC
Monthly subscriptions are becoming the preferred payment method for car buyers purchasing maintenance plans, according to a business specialising in managing manufacturer service plans
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Aftersales 19 Oct
Snows mobile repair service poised for expansion
A mobile alloy wheel repair and refurbishment service operated by Snows Motor Group has created a number of new jobs during its first year.
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Latest News 18 Oct
Steps to improve the dealership's aftersales performance - webinar tomorrow
An October 19th AM webinar, entitled 'How you can improve aftersales retention by 12%', will hear from dealers and subject experts
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Car Dealer News 10 Oct
Cash-strapped, cost-conscious motorists driving level of complaints higher
Cash-strapped and cost-conscious motorists driving level of complaints higher
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Aftersales 9 Oct
Hyundai adds five-year warranty to used cars subject to annual check
Hyundai is improving its Hyundai Promise Approved Used Cars programme, by offering a five-year warranty.
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Aftersales 9 Oct
ECJ victory for independent repairers over OBD access
ECJ victory for independent repairers over OBD access
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Aftersales 6 Oct
IMI donates assisted reality technology to colleges
IMI donates assisted reality technology to colleges
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Aftersales 3 Oct
EV warranty claims more than triple in three years
Electric Vehicle (EV) warranty claims have increased by 370% over the past three years reflecting the increasing maintenance needs of an aging fleet.