Aftersales
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Aftersales 25 Jul
HSE concerned that 21 motor repair workers killed since 2017
The Health and Safety Executive has urged motor repair workshops to ensure their processes and practices are fit for purpose as its data shows that 21 workers in the sector have been killed in incidents since 2017.
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Car Dealer News 17 Jul
Holden Kia wins Norfolk Apprentice Employer of the Year
Holden Kia has been crowned Norfolk Apprentice Employer of the Year at the Annual East Coast College Apprenticeship Awards 2023.
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Aftersales 17 Jul
Bumper expands senior leadership team with product and payment solutions focus
Automotive aftersales finance provider Bumper has appointed a new head of product and head of payments as part of its expansion plans.
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Aftersales 14 Jul
Slashed Rivus network could be opportunity for franchised dealers
A decision by fleet maintenance operation Rivus to close 48 of its 78 light commercial vehicle garages could provide opportunities for franchised dealers seeking technicians.
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People News 10 Jul
ATS Euromaster appoints central operations manager
ATS Euromaster has promoted Gary Butterworth to the role of central operations manager.
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Aftersales 6 Jul
Electric vehicle owners face longer wait for accident repairs, Thatcham finds
A new report from Thatcham Research has highlighted that battery electric vehicle (BEV) accident claims are 25.5% pricier and take 14% longer to repair due to evolving industry knowledge.
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Aftersales 4 Jul
IGA secures independent dealer access to OEM repair information
The IGA has said it has secured access to security-related repair and maintenance information (SERMI) for UK independent dealers and workshops.
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Retailing 3 Jul
The Running A Modern Dealership report is here from AM
AM's latest industry special digital report, Running A Modern Dealership, has now been published. Industry experts, prominent suppliers and franchised dealers have shared their insights into the major aspects required in running a modern dealership, including used car retailing, EV sales, finance and insurance, omnichannel customer experience and aftersales efficiency.
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Aftersales 3 Jul
Stellantis reorganises Distrigo parts network to include all brands
Stellantis is reorganising its Distrigo parts network across Europe and the UK and will now distribute parts across the full breadth of the group’s brands.
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Aftersales 30 Jun
The AA invests in EV fleet and emergency recharge technology
Breakdown service the AA has introduced a fleet of twelve electric vehicles (EVs) to its existing fleet, including three vans equipped with mobile charging capabilities to rescue EV drivers in a muddle.
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Aftersales 26 Jun
Fix Auto expands network with Swansea location
Fix Auto UK has expanded its business into Wales with the appointment of Fix Auto Swansea West.
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Aftersales 16 Jun
Mobile mechanic service launched by RAC
The RAC now offers a new mobile mechanics service for 20 of Britain’s biggest towns and cities so motorists can get their cars serviced or repaired at home or work.
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Aftersales 13 Jun
Stafford MOT tester gets jail for granting 26 passes without tests
A former Halfords worker has been found guilty of issuing 26 fraudulent MOT tests by Birmingham Crown Court.
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Aftersales 12 Jun
Pembroke Motor Services technician to compete against European Nissan specialists
Pembroke Motor Services (PMS) master technician Lewis Thomas is to compete in a European competition for Nissan after winning the UK round.
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Opinion 9 Jun
Service advisers, not just sales execs, need sales training
Christian Mark, chief executive and co-founder at Tjekvik, believes dealers should be extending their sales training to aftersales teams for enhanced revenue potential.
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Aftersales 6 Jun
Finding an EV-qualified technician is a “postcode lottery”, says IMI
Research by The Institute of the Motor Industry (IMI) has revealed significant gaps across the UK for qualified technicians to work on electric vehicles.
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Opinion 5 Jun
How EVs are changing the SMR landscape for garages
Vincent St Claire, MD of Fleet Assist discusses how EVs are changing the SMR landscape for garages.
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Aftersales 31 May
Aftersales absorption levels continue 'worrying' downward trajectory to 55.5%
Average overhead absorption has fallen to 55.5% in the UK, according to new data from REALtime Communications.
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Aftersales 30 May
IMI warns of further skills gap on advanced driving assistance technology
The IMI has warned of a 106,000 shortfall in technicians in the UK that need to be advanced driver assistance systems (ADAS) certified by 2030.
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Aftersales 23 May
Motor Ombudsman expands code of practice to mobile mechanics
The Motor Ombudsman has expanded its code of practice for service and repair to cover mobile mechanics, tyre fitters and smart repairers.