Aftersales
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Aftersales 19 May
Automechanika Birmingham preview: UK’s automotive aftersales trade show is back
Automotive aftermarket trade show Automechanika Birmingham 2023 is at the NEC between June 6 and 8 for car dealers, motor factors, garage owners and technicians.
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Aftersales 9 May
Vertu launches digital self-service features for aftersales
Vertu Motors is rolling out new digital self-service technology for new check-in and check-out solutions across its aftersales departments throughout its network.
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Aftersales 9 May
Castrol launches new workshop reward scheme
Castrol has launched a new reward scheme app for workshops so they can redeem prizes each time they purchase qualifying products.
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Aftersales 3 May
eBay relaunches used vehicle parts business to help reduce costs and emissions
Online automotive marketplace giant eBay has relaunched its Certified Recycled parts business, which has seen a 10% year-on-year increase in sales.
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Used Cars 2 May
Electric vehicle battery state of health monitoring could be made mandatory
New EU vehicle regulations could make battery state of health monitoring standard for all new electric vehicles, according to OZEV.
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Aftersales 18 Apr
Motor ombudsman reports complaints about EVs rise as sales increase
The volume of consumer disputes related to electric vehicles (EVs) being handled by The Motor Ombudsman has almost tripled. Customer service and a consumer’s experience at the point of buying were the largest single concern.
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Aftersales 17 Apr
Bristol Street Motors invests £375,000 in new PartPlus Croydon business
Vertu Motors has invested £375,000 to create a new Parts Plus aftermarket business for its Bristol Street Motors operation in Croydon.
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Aftersales 31 Mar
Dealers 'consistently' missing out on aftersales revenue from worn tyres
Aftersales teams at franchised dealers are failing to sell tyres to customers, even when they’re identified as illegal.
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Aftersales 30 Mar
Suzuki launches free service-activated warranty for cars and motorcycles
Suzuki GB has followed the lead of Toyota in offering a service-activated warranty to the owners of vehicles aged up to seven years or 100,000 miles.
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Car Dealer News 29 Mar
Dealers 'missing out' on £27m EV charger revenue
Dealers could unlock up to £27 million of additional revenue by selling home chargers with electric vehicles (EVs).
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Supplier News 22 Mar
Rollout starts of Arnold Clark Autoparts trade parts website for workshops
Arnold Clark Autoparts has launched a new website that enables its trade customers to source and order parts online.
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Aftersales 22 Mar
SMMT challenges claims motorists are fine with a 4 year MOT
The Society of Motor Manufacturers and Traders has countered claims that motorists are ready for the first MOT to move from a car's three-year to four-year age point with its own market research.
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Aftersales 21 Mar
‘Overwhelming public backing’ for MOT extension despite industry fears
Motorists' responses to a survey conducted by Close Brothers Motor Finance suggests there is “overwhelming public backing” for an extension of the first MOT test from three years to four.
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Supplier News 20 Mar
Franchise Brands to sell ChipsAway
Franchise Brands is seeking a buyer for ChipsAway, the largest mobile network of car repair specialists in the UK.
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Aftersales 17 Mar
Research finds average retailer risks £59,145 of aftersales opportunity
Recent research has revealed that the average retailer has £59,145 of aftersales opportunity at risk due to poor data health.
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Car Dealer News 14 Mar
TrustFord opens refurbished PartsPlus site in Thurrock
TrustFord has opened a newly refurbished PartsPlus Centre and Aftersales Contact Centre in Thurrock, following an investment of £1.2 million in the site.
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Aftersales 6 Mar
Higher labour rates needed to ensure car retailers' EV maintenance remains viable
Car dealerships will “not be viable at a 100% BEV mix” unless significant action is taken to change their business model, a new report has concluded.
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Aftersales 3 Mar
Tight budgets leading to rise in cars without MOT on UK roads
Tight budgets mean a likely increase in the number of cars being driven without current MOT certificates, according to Halfords.
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Aftersales 3 Mar
Younger drivers want reminding of deferred aftersales work
78% of younger drivers (aged 18 to 24) would welcome contact from a workshop between services to check if deferred work needs to be carried out.
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Acquisitions and deals 3 Mar
GSF Car Parts and The Parts Alliance acquired by LKQ Corporation
Uni-Select the parent company of GSF Car Parts and The Parts Alliance, has announced its acquisition by LKQ Corporation.