Aftersales
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Latest News 18 Jan
Consultation launched to push first MOT test to fourth year
The Department for Transport has launched a public consultation to reform the MOT test, which includes a proposal to extend the date of the first MOT test for new vehicles to the fourth year.
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Manufacturer 12 Jan
End of BMW police car sales prompts Park Lane dealership staff consultation
An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over jobs at the brand’s BMW Park Lane dealership.
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People News 4 Jan
EMaC’s John Glancy becomes national sales manager for Scotland
EMaC has promoted sales development manager John Glancy to the role of national sales manager for Scotland with the aim of growing the company’s footprint north of the border.
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Opinion 3 Jan
Skills gap and cost-cutting risk stalling automotive progress in 2023
The UK automotive sector’s skills gap and recession-prompted cost-cutting measures could stall progress in 2023, according to the Institute of the Motor Industry (IMI).
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Aftersales 21 Dec
Thatcham to investigate EV collision repair costs
Thatcham Research will lead a project focused on EV collision repair and salvage processes and their impact on insurance claims and associated costs.
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Aftersales 15 Dec
Retailers 'missing out' on aftersales revenue by not offering online booking
Retailers are missing on potential aftersales revenue and failing to meet motorists' expectations by not offering direct access to a comprehensive online booking service, CitNOW has found.
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Aftersales 12 Dec
Garage labour rates rising but future bookings fall
Independent garage labour rates are rising quickly, but future bookings have fallen sharply.
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Aftersales 12 Dec
Safety recalls are car retailers’ £166m untapped aftersales opportunity
Car retailers in the UK are missing out on £166 million in aftersales revenue due to a failure to tap into manufacturers’ vehicle safety recalls, research conducted by Auto Data Solutions has found.
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People News 7 Dec
Intelligent Motoring appoints new head of repairs
Intelligent Motoring has appointed Alan Hunter as its new head of repairs.
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Supplier News 1 Dec
Bumper co-founder wins Autocar Drivers of Change Retail award
Bumper co-founder Jack Allman has been named as one of three Autocar Drivers of Change award winners.
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People News 28 Nov
IMI's 2022 Skills Competition celebrates talent of young automotive technicians
The Institute of the Motor Industry (IMI) has celebrated the talents of some of the UK’s top young technicians after revealing the winners of its 2022 Skills Competition.
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Opinion 28 Nov
Can car dealerships engineer a way to stability in aftersales? Opinion
Many dealerships and independent services centres (ISCs) are facing cost pressures due to inflation and ongoing supply chain disruption. Dominic Tribe, partner at Vendigital, asks whether car dealership can engineer a better way of working.
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Manufacturer 24 Nov
East Asian car makers top annual Reliability Index by Warrantywise
Honda has ranked top in Warranytwise’s Reliability Index of car manufacturer brands as Japanese and Korean marques have dominated the top five spots.
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Car Dealer News 24 Nov
Outraged mum tracked car's 22-mile trip during Motorpoint service appointment
An outraged Motorpoint customer has told The Sun newspaper how her daughter’s Ford Fiesta was driven 22 miles during a service appointment with Motorpoint.
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Aftersales 23 Nov
Motor trade salaries ramping-up demand for skills increases, IMI finds
The automotive sector's 20-year high vacancy rate has led to increased demand and greater salaries, research completed by the Institute of the Motor Industry (IMI) has found.
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Latest News 18 Nov
AutoRaise partnership aims to improve opportunities for young people
AutoRaise has partnered with Future First to offer state school and college students support and advice to consider a career in the vehicle repair industry.
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Finance 18 Nov
Value of GAP insurance claims rise by 24% YoY
Data analysis by Intelligent Motoring has revealed a 24% rise in the value of Guaranteed Asset Protection (GAP) insurance claims year-on-year (YoY).
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Aftersales 16 Nov
EV demand can help franchised dealers increase tyre sales
Franchised dealers can increase tyre sales as a result of the growing number of new electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs) on sale.
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Opinion 16 Nov
Service sector could be set "to take off" despite EVs - opinion
Professor Jim Saker of Loughborough University's Business School observes that an ageing car parc provides good pickings for those businesses in the service and repair sector in this latest instalment of his monthly Viewpoint guest opinion articles for AM.
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Supplier News 11 Nov
VWFS offers Black Friday deals on service plans
Volkswagen Financial Services (VWFS) is offering Black Friday deals on service plans, with offers going live on November 14.