Chartered Trading Standards Institute
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Used Cars 11 JanThird of drivers return to the same used car dealer
A third of British drivers revisit the same dealership to buy their next car, according to findings by used car website AA Cars research.
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Market Insight 30 MayThe Motor Ombudsman receives 45% increase in customer contacts in 2017
Customer concerns regarding quality, standard of work and warranties results in record number of contacts to The Motor Ombudsman in initial months of 2017.
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Supplier News 14 Dec
RAC launches first used car code accredited by Trading Standards institute
The RAC has announced the launch of what is the UK’s first used car code accredited by the Chartered Trading Standards Institute.
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Market Insight 5 MayMotor Codes gains CTSI approval
Motor Codes’ codes of practice for service and repair, vehicle warranty products and new cars have all met the stringent requirements of the Chartered Trading Standards Institute Consumer Codes Approval Scheme.
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