dealer profile
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Dealer profiles 10 NovLuxury car retailer Auto100 focussed on growth after post-pandemic expansion
An unexpected explosion in the appetite for luxury car purchases after the pandemic hit the UK was a catalyst for significant growth at independent car retailer Auto100.
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Dealer profiles 2 AugRingways MD Stephen Russell: Tough calls prepared us for prosperity
After becoming Ringways' MD on the cusp of the last recession, Stephen Russell believes the hard choices he made then laid the groundwork for prosperity now
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Dealer profiles 29 JunDrive Motor Retail MD Chris Roberts: 'We manage everything to the nth degree'
Chris Roberts was enticed to return to running a dealer group after five years away from the MD’s chair. Doing it well is still all about people and process
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Dealer profiles 1 JunHepworth MD Stephen Brighton: ‘I want that sense of family’
Hepworth Group MD Stephen Brighton wants to grow organically and boost profits, but not at the expense of his staff.
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Dealer profiles 1 MarRobin Luscombe: ‘We do old-school car sales’
Robin Luscombe wants low-pressure, long-term relationships with his customers and he’s happy to fill the gaps left by bigger dealer groups.
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Dealer profiles 1 FebGlyn Hopkin MD Fraser Cohen on how to ensure excellent results even while expanding
Glyn Hopkin MD Fraser Cohen says centralised management and beating customer expectations allowed the dealer group to keep standards and profits high as it grew
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Dealer profiles 4 JanSytner's Darren Edwards: ‘What matters is we're the best’
Acquiring two car supermarkets in 2017 made Sytner the UK’s biggest dealer group, but that was never the aim, says chief executive Darren Edwards
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Dealer profiles 12 OctHow Shak’s Specialist Cars plans to enter the premier league
Shakeel Shah has worked night and day to build his business into a success. Now he plans to take it to the next level.
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Dealer profiles 4 OctPendragon's Trevor Finn on technology, used car growth and a new business model
Trevor Finn is confident that his PLC’s growth lies in consumer-focused technology, a more flexible business model and used car sales.
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Dealer profiles 13 AugVospers: 'Carmakers must help dealers toward 2% profitability'
Vospers chairman Peter Vosper and his MD, Nick Vosper, believe scale, property and efficiency will push up margins, but carmakers must help.
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Dealer profiles 10 FebRybrook Holdings' Henry Whale on creating 'money can't buy' experiences
MD Henry Whale woos wealthy customers with exclusive events, but says aftersales – whether McLaren or Mini – is the bedrock of his ‘family business’
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Dealer profiles 21 SepMD Jon Taylor on how Now Motor Retailing is bouncing back
Now Motor Retailing suffered a tough 2015, but is bouncing back, says managing director Jon Taylor.
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Dealer profiles 7 AugHow Steven Eagell built his sales dream team
Recruitment is one of the top priorities for the managing director as he aims to ‘mould’ his team to sell the ‘Steven Eagell way’.
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Dealer profiles 16 JunClive Brook Volvo MD on going it alone
Clive Brook explains how acquiring two Volvo showrooms from his former employers left him ‘battle-hardened’.
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Dealer profiles 3 MayColin Appleyard 'is a family business, but not a small business’
Colin Appleyard managing director Robin Appleyard on the Yorkshire dealer group's self-funded success.
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Dealer profiles 2 FebHarratts Group MD Shaun Harratt on how shrinking his group put it on the road to recovery
Harratts Group managing director Shaun Harratt on how shrinking his group put it on the road to recovery.
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Dealer profiles 28 DecHow family-owned Delgarth Motor Company handled rapid expansion
Delgarth managing director Steve Turney explains how a family-owned regional dealer group handled rapid expansion.
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Dealership galleries 5 NovMotorline Group
Since 2008, Motorline Group has added 21 franchised outlets, its turnover has grown 223% and staff numbers have swelled from 264 to 950
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Dealer profiles 2 AugTerence Byrne explains how Progress recruits 'inspiring' employees
Skoda and Suzuki car dealer Progress was named 'a company to inspire Britain'. Managing director Terence Byrne credits the 'can-do' attitude of his staff.
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