Financial Ombudsman Service
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Finance and insurance 18 JanWhy the Financial Ombudsman Service rulings prompt a FCA probe into discretionary commission car loans
Two recent car loan misselling cases heard by the Financial Ombudsman Service (FOS) against Black Horse Motor Finance and Barclays Partner Finance have been mentioned by the FCA as particularly influencing its decision to dive deeper into this issue.
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Finance 11 JanWhy is the FCA concerned about car loan commission?
The Financial Conduct Authority has announced it is looking deeper at historical agreements between motor finance companies and their brokers or car dealers because of mounting complaints, some of which have been upheld by the Financial Ombudsman Service. But what is causing its concern?
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Finance 11 JanFCA to probe historic discretionary commission paid to dealers and motor finance brokers
Historical arrangements used by motor finance firms to pay commission to car dealers and brokers are being reviewed by the Financial Conduct Authority in case consumers have not been treated fairly.
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Finance 20 DecWatchdog mulls fees for claims management firms
The UK financial watchdog is considering imposing fees on claims management companies after complains about motor finance surged
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Supplier News 10 OctFinancial Ombudsman turns to Cazana for car valuation data
The Financial Ombudsman Service has adopted Cazana’s vehicle valuations in order to assess the value of written-off vehicles.
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Finance 3 NovClaims companies have car dealers in their sights
Miscalculated mileage on finance products and non-maintained contracts could provide claims companies with their next target once the PPI window closes.
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Finance 2 SepCar dealers warned to tread carefully with consumers as finance complaints rise
Car dealers are being warned to be sensitive to customer needs when selling PCP products in September, as complaints to the financial ombudsman have increased.
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