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Six ways car dealers can boost new car profit
Whether through add-ons, dealer-fit extras, or more accurate part-exchange valuations, car dealers need a diverse approach to maximise margins
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Get back to basics to maximise car dealer profits
Doing the simple things right makes a big difference to car dealer profitability and remember: every little helps
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How to boost your used car earnings
The motor retail industry is moving rapidly and it is the car dealers who can keep pace who will win in the long term
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Cost vs profit: how car dealers can balance the overheads
When should ‘cost’ be considered ‘investment’? It’s a juggling act for car dealers
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How car dealers can navigate the cash flow peaks and troughs
Car dealers endure more cash flow volatility than most businesses, but good forecasting, careful stock management and good communication can calm the waters
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Keep on top of customers’ car dealer reviews
Monitor, manage and engage with feedback in customers’ car reviews, wherever they come from
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How car dealers can recognise and reward employees
Bonuses, holidays, or a handwritten note of thanks? Finding the right way to recognise your dealership employees’ contribution is vital
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Car dealers and CSI surveys – how much would you give them out of 10?
Customer satisfaction index surveys divide opinion among car dealers and carmakers. Like it or loathe it, CSI is changing
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Are high street retail models a good fit for car dealers?
Many motor retailers say they would like to emulate Apple or John Lewis, but to do so would require radical change
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Diversification: Cast a wider net for workers
Recruiting employees of different genders, ages and backgrounds will broaden the skills and experience your business depends upon to prosper.