Retailing
Retailing News
- Executive View: Vulnerable customer identification under the FCA's Consumer Duty
- Dealers urged to prepare for traditional post Christmas used car bounce
- August new car market shows Tesla outsold Peugeot, Nissan, Mercedes
- Ford Puma is most in-demand car as UK's July new car sales hit three year high
- Dealer soft skills major confidence booster for car buyers, says eBay Motors Group
- Buyers reminded dealerships aren't closing as Volvo launches direct sales
- UK new car market forecast revised as deliveries ramp up
- Dealers reducing operational costs to combat tough times - AM Live debate
- APRs increase in Q3 new car sales
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Honda: Paddling its own canoe through the canyon of e-commerce and EVs
The automotive industry faces many challenges and Honda is no exception, tasked as it is with marshalling new launches and an 'agency-lite' approach.
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Applying science to used car stocking
AM Live 2023 heard how the best used car retailers are battling stock shortages by pairing their buying experience with intelligent data. Andy Whitehair, chief executive of Autofinity, chaired the session which saw Alex Jones, chief operations officer at used car group Carbase, Craig Petty, sales director at AM100 dealer group Hatfields and Neil Smith, chief executive at consultancy Motorvait, offer their insights.
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UK new car sales in September's 73-plate change campaign analysed
Polestar, Cupra, Volkswagen and Kia are among the brands picked out in our analysis of the September 2023 new car registrations in the UK.
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How to guide customers with better EV aftercare support
Automotive retailers are becoming experts on electric vehicles themselves, but there are additional elements of support and aftercare needed to properly guide customers.
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Just how easily can Chinese car brands tempt buyers from the UK's establishment?
The future of electric vehicles (EV) is being forged in China with its leading carmakers ready to take on the world. In this first part of our analysis on what this means for the UK, we talk to industry experts on their potential to transform the British new car marketplace
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China auto retail insights from brand builder Tony Whitehorn
Industry veteran Tony Whitehorn has been part of the UK motor industry for over 30 years holding senior roles with Renault, Toyota and most recently as president and CEO of Hyundai in the UK. Now an authoritative advisor, he has worked with both Chinese OEMs who want to tap the Chinese EV market and UK dealers who want to deliver its potential.
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Understanding barriers to electric car ownership helped the EV Dealership of the Year winner FOW
The winner of the 2023 AM Award for EV Dealership of the Year, FOW Car Supermarket, has adapted its strategy to optimise the sale of electric vehicles (EVs), both digitally and instore.
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How Brayleys Cars was judged Best In Customer Service at the 2023 AM Awards
Car dealer group Brayleys Cars won the AM Award for Best In Customer Service
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The secrets behind TrustFord's win of Retailer of the Year
The 2023 AM Awards Retailer of the Year winner is TrustFord, the world’s largest Ford dealer group, with 65 locations across the UK.
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The success factors of Used Car Dealer of the Year Arnold Clark
John Clark (centre, Arnold Clark director, collects the 2023 AM Award for Used Car Dealer of the Year
