service maintenance and repair
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Aftersales 24 JanHybrid and electric car servicing now target of Eurorepar garage network
Members of the Eurorepar Car Service network will be gearing up to target owners of hybrid and electric vehicles from later this year.
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Aftersales 18 JanUrban Science, ETL Solutions team on aftersales data extraction
Urban Science is partnering with data integration firm ETL Solutions to unlock new aftersales capabilities for car makers with retail operations in Europe.
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Aftersales 3 OctFleet Assist readies garage network to support new EV brands arriving in the UK
Fleet Assist is launching a new service, maintenance and repair (SMR) proposition to cater for the growing number of new OEM brands set to launch in the UK over the coming 24 months.
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Aftersales 13 SepFive key steps to aftersales success for modern automotive retailers
From CRM and service plans, to online booking and attracting older vehicles into workshops, there is plenty modern automotive leaders can do to attract extra service and maintenance work.
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Aftersales 11 SepHalfords strikes at franchised networks with 'Dealer Or No Dealer' marketing campaign
Cycling and motoring chain Halfords is telling motorists they may be paying "over the odds for repairs" and they should use its services with no fear of affecting their car's manufacturer warranty.
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Aftersales 13 JulFree coffee, croissants and car health checks work for AM Awards winner Porsche Portsmouth
Passion for Porsche is helping Inchcape's Porsche Centre Portsmouth optimise the efficiency of its service workshops and identify opportunities for owners to keep their Porsche in great shape.
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Aftersales 16 JunMobile mechanic service launched by RAC
The RAC now offers a new mobile mechanics service for 20 of Britain’s biggest towns and cities so motorists can get their cars serviced or repaired at home or work.
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Aftersales 17 MarResearch finds average retailer risks £59,145 of aftersales opportunity
Recent research has revealed that the average retailer has £59,145 of aftersales opportunity at risk due to poor data health.
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Aftersales 3 MarYounger drivers want reminding of deferred aftersales work
78% of younger drivers (aged 18 to 24) would welcome contact from a workshop between services to check if deferred work needs to be carried out.
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Car Dealer News 16 FebDealers going ‘above and beyond’ to test and inspect vehicles for sale
Dealers are going above and beyond obligated checks to ensure they receive a high-level of testing and inspection before sale, research by WMS Opteven has shown.
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Aftersales 30 JanFalling new car sales make aftersales retention a 'number one priority'
Franchised workshops should consider aftersales retention as "a number one priority" as the impact of three years of falling new car sales start s to tell.
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Supplier News 11 NovVWFS offers Black Friday deals on service plans
Volkswagen Financial Services (VWFS) is offering Black Friday deals on service plans, with offers going live on November 14.
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Aftersales 28 OctDealers urged to combine MOT and vehicle service alerts
Marketing Delivery have urged dealers to combine MOT and vehicle service alerts to help maximise aftersales conversions.
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Aftersales 26 Oct‘No clear advantage’ for EVs when it comes to servicing, says Epyx
Electric vehicles (EVs) are failing to show a clear advantage over petrol and diesel cars and vans when it comes to servicing, research by Epyx has found.
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Aftersales 21 OctLondon gets UK's first service hub for EV brand Volta
Tottenham in London has been chosen as the site for the UK's first service and maintenance hub for the electric vehicle brand Volta Trucks.
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Aftersales 21 Oct
Independent garages are winning customers through missed service plan sales
Franchised dealers who fail to sell cars with service plans are losing one-in-five customers to independent garages for servicing work.
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Aftersales 18 AugMixed opinions about robustness of EVs as marketing firms clash
Opinions seem mixed about the robustness of EVs, as two motor industry suppliers have come out with opposing claims about their MOT reliability based on their own data and observations.
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Aftersales 12 AugDealerships warned off labour rate ramp up to mitigate EV service savings
Dealerships have been warned against unduly increasing their workshop labour rate as electric cars and vans become commonplace or risk losing major customers.
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Aftersales 9 AugDemand for mobile tyre replacement continues to rise
ATS Euromaster has seen the requirement for its mobile tyre service increase rapidly over the last two years, which it attributes partly to an increase in consumers expecting goods and services to be delivered at their homes.
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Aftersales 22 JulFix Auto Cheltenham move into new repair centre
Fix Auto Cheltenham has relocated into its new repair centre following £400,000 investment.
