warranty
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Aftersales 3 OctEV warranty claims more than triple in three years
Electric Vehicle (EV) warranty claims have increased by 370% over the past three years reflecting the increasing maintenance needs of an aging fleet.
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Used Cars 19 DecBuyers need reassurance as used cars become older and more expensive
Used car dealers will need to offer a high level of reassurance to ‘vulnerable’ buyers as used cars become older and more expensive in 2023.
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People News 7 DecIntelligent Motoring appoints new head of repairs
Intelligent Motoring has appointed Alan Hunter as its new head of repairs.
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Supplier News 21 OctHalfords markets cost of living savings in warranty and maintenance offers
Halfords has teamed up with MotorEasy to launch a new warranty package for motorists.
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Car Dealer News 17 AugDealers need to rethink customer propositions, says RAC Dealer Network
Car retailers must rethink their customer propositions to offer greater financial security to cash-strapped customers, according to RAC Dealer Network.
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Manufacturer 22 JunFerrari enhances aftersales and warranty offer
Ferrari is extending its maintenance and warranty packages, providing buyers with up to 15 years’ cover.
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Aftersales 11 May
RAC Dealer Network seeks expansion as revenues soar
The RAC Dealer Network wants to recruit an additional 200 used car dealer partners in the first half of 2022.
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People News 9 FebWMS Group appoints new UK finance director
Warranty provider, WMS Group has appointed Robin Cundell as its new UK finance director.
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Supplier News 2 FebWMS Group restructure makes Craig Grant head of all Opteven UK operations
Insurance and warranty firm Opteven Group is restructuring its UK business including WMS Group.
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Aftersales 2 DecVolkswagen offers winter servicing discount
Volkswagen’s range of service plans, as well as the new All-in integrated aftersales service package, are subject to a 25% discount until December 15.
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People News 2 SepLisa Adams joins WMS Group as product manager for its new warranty solutions
WMS Group has appointed Lisa Adams as product manager to drive the development of its new warranty products.
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Supplier Interviews 11 Aug
5 minutes with… WMS Group commercial director Craig Grant
Automotive Management (AM) Editor Tim Rose sat down with WMS Group commercial director Craig Grant for the latest instalment in the '5 minute with…' supplier interview feature series.
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Supplier News 10 AugWMS Group launches Safe & Sound used car warranty scheme
WMS Group has consolidated, re-developed and re-branded its warranty products under a new Safe & Sound brand.
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People News 29 JunLee Coomber joins Assurant as RAC client director to target independents
Assurant as appointed Lee Coomber to the new role of RAC client director, with responsibility for independent dealers.
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Supplier News 8 JunRAC Electric Vehicle Warranty debuted by EV-focused Sussex car dealer
The Assurant-designed RAC Electric Vehicle Warranty has made its UK debut with its introduction by Sussex-based independent car dealer Andrew Shipp Motors.
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Manufacturer 1 JunToyota/Lexus launches 10-year warranty through service-activated Relax scheme
Toyota and Lexus will drive franchisees' aftersales customer retention by extending the warranty on its cars to 10 years and 100,000 miles through its new service-activated Relax scheme.
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Aftersales 17 MayVolkswagen introduces All-in car care package for half a million older vehicles
Volkswagen has launched a new All-in car care package which provides owners of VWs aged three to five-year-old two services, two MOTs, a two-year warranty and two years roadside assistance.
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Supplier News 18 FebAuto Trader changes flag-up additional sales fees charged by car dealers
Changes set to be introduced to the Auto Trader platform in May will flag-up additional fees charged by car retailers in an effort to make online sales more “fair, consistent and transparent for car buyers”.
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Manufacturer 2 FebKia recalls Sorento SUVs due to SOS eCall feature fault
Kia Motors UK has issued a recall for its new Sorento SUV after identifying a problem with the vehicles eCall SOS alert system.
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Supplier News 20 JanRegional manager conference being held for RAC Dealer Network
A two-day online conference for regional managers that work with the RAC Dealer Network is being held from January 28, 2021.
