Dealer profiles
AM's writers regularly interview dealer group bosses to gain an insight into their businesses, from reflecting on current performance to sharing future plans for revenue and profit growth, attracting and retaining talented staff and their franchise partners.
Here are our features on franchised and independent dealers.
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Small changes drove customer experience success at Jardine Motors Group
Amber Andrews, digital marketing manager at Jardine Motors Group, has revealed the small changes dealerships can make to enhance their online presence.
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Stock market listed car dealer groups are becoming an endangered species
With Lookers and Pendragon the subjects of acquisition, the listed UK motor retailer is fast becoming a rarity. Tom Seymour consults the experts
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Why Steven Eagell deserved the Strategic Success Award at the 2023 AM Awards
Our winner, Steven Eagell, has built extremely close manufacturer relationships and has taken selected acquisition opportunities as they came to expand into a significant partnership with Toyota and Lexus.
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Why the "human heartbeat" is crucial for AM100 car dealer TrustFord
Read why the AM Awards judges voted for AM100 dealer group TrustFord to win the 2023 Community Hero Award.
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A good deal, better, certainly delivered for Lookers car dealerships
In 2022 Lookers launched its first major multi-channel brand marketing campaign in more than five years, which the AM Awards judges voted to be the winner of the Marketing Strategy of the Year trophy at the 2023 AM Awards.
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How car supermarket group FOW won Independent Dealer of the Year
The breadth of transformation undertaken by FOW Car Supermarket during 2022 resulted in a winning entry for the 2023 AM Awards.
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Award winner led his Inchcape team to create a "yardstick" business
Leading a cultural transformation at a two-site dealership underpinned the winner of the 2023 AM Award for Dealer Principal/General Manager (DP/GM) of the Year.
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How the Waylands way won Dealer Group of the Year at the AM Awards
A fifth consecutive Dealer Group of the Year (up to 10 sites) win for Waylands reflects on the culture of high performance and support at the Volvo, Kia, MG and Polestar car dealer.
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Continuous improvement netted TrustFord the Dealer Group of the Year Award
TrustFord won the 2023 AM Award for Dealer Group of the Year (more than 10 sites). Read why it won.
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The success factors of Used Car Dealer of the Year Arnold Clark
John Clark (centre, Arnold Clark director, collects the 2023 AM Award for Used Car Dealer of the Year
