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10 minutes with... drivvn chief executive Peter Brown
In the latest of AM's '10 minutes with...' supplier insight interviews, drivvn chief executive Peter Brown discusses online car sales, the ominchannel customer journey and the influence of the agency retail model.
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VIDEO: AM Live serves up online customer engagement best practice
Automotive Management (AM) Live served up a packed agenda of seminars and presentations in three theatres focussing on key aspects of the car retail business.
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VIDEOS: Harnessing digital tools to crack car retail
Online car retail, stock acquisition, reputation management and consumer finance were among the themes explored by speakers at AM Live 2021.
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Habits for a lifetime: which car retail COVID lessons are here to stay?
The coronavirus pandemic accelerated the pace of change in the UK’s motor retail industry and some observers now question whether many of the new habits will stick with consumers when everyday freedoms return.
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Unprecedented used car market sees dealer rulebook thrown 'out of the window'
Valuation experts and AM100 retailers have conceded that they do not know when this year’s “unprecedented” used car price rises will end.
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No stopping the march of car maker's 'surveillance capitalism'
Motorists have shown uncertainty about the transformation of car makers into tech companies and dealers could be left to explain their franchised partners’ ‘surveillance capitalism’, it has been claimed.
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5 minutes with... cinch retail director, Jason Cranswick
Following the cinch platform's re-launch as an online car retail rival to the likes of Cazoo and carzam, AM Magazine's Tom Sharpe sat down with retail director, Jason Cranswick, to learn more about its new direction.
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Target 2030: Arnold Clark CEO Eddie Hawthorne is 'committing to decarbonisation'
Sales of new petrol and diesel cars and vans will stop in the UK from 2030, as part of the Government’s “green industrial revolution”.
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10 minutes with... Cameron Wade, Silver Bullet managing director
As part of AM's regular '10 minutes with...' automotive retail supplier interview series, Tom Seymour, discussed 2020's rapid shift towards online car retail and what the future might hold with Silver Bullet managing director, Cameron Wade.
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How Cazoo leapt head-first into online car sales
The motor industry may have dipped a toe in the online retail pool, but Zoople and LoveFilm founder Alex Chesterman has just leaped in head-first with his latest project - car retail platform Cazoo.