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AM Round Table: Tensions rise among car dealers as margins fall
Relationships between franchised car retailers and their manufacturer partners show signs of strain due to shrinking margins, if conversations at the AM Awards 2020 round table meeting are anything to go by.
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'The simplest decision is usually the right one' - Tim Holden, Holden Group
Success of this family business owes much to its dedication to having the right people, says Holden Group chief executive Tim Holden
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Vehicle preparation – controlling your costs
Slick pre-delivery inspection processes between auction/part-ex and virtual and physical forecourts are central to maximising profits
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Valeting – in-house versus outsourcing
Whether dealers valet their own cars or subcontract, new IT systems and data analysis are being used to make the process as efficient as possible
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Motor retail 2020: What's on the horizon?
Autonomous cars may still be an ‘if’ rather than a ‘when’, but EVs, online retail and connected cars are likely to make waves next year, say motor retail experts
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Responding quickly to leads is more likely to succeed
As technology becomes more sophisticated, the quality of enquiry follow-ups needs to improve in tandem
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Motor retailers 'spoilt for choice' on valuation data
Competition to supply valuation information is hot and the savvy car retailer can only benefit
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The importance of e-commerce solutions for car dealers
As online retailing gains traction among consumers, it’s an area that needs a strong offering from retailers
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Growth in online car sales shows no sign of let-up
New online technologies plus partnerships and collaborations are helping to smooth the sales journey for high-intent car buyers
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UK car auctioneers going through 'digital evolution'
‘Physical auctions are not dead,’ says one leading car remarketer, ‘but we have to evolve and this is through digital’